Our Policies
Return Policy
Your satisfaction is our priority
Return & Refund Guidelines
Eligible Returns
- Unused, unopened bagged products within 30 days of purchase
- Defective or damaged materials reported within 48 hours of delivery
- Incorrect items delivered (we'll arrange pickup and replacement)
- Overstock from your project (subject to restocking fee)
Non-Returnable Items
- Bulk materials once delivered and dumped (sand, gravel, soil, mulch)
- Custom-cut or special-order materials
- Products that have been used, installed, or altered
- Items without original receipt or proof of purchase
Important Notes
- A 15% restocking fee may apply to eligible returns
- Return shipping/pickup fees are the customer's responsibility unless the error was ours
- Refunds are processed within 5-7 business days
- Original delivery fees are non-refundable